Business Management/Strategy

- Aviation policy

- Aviation industry insight

- Airport business framework

- Master planning and airport development

- Incheon Airport vision & strategy

Airport Terminal Operations

- Passenger terminal planning

- Information and Communication Technology (ICT) applied to airport

- Baggage Handling System(BHS) in mega airport

- Energy saving in the Heating, Ventilation and Air conditioning (HVAC) Operation

- Disposition of Transport facilities

- Environmental factors(noise, air pollution, GHG, etc.) management

Concession/Retail Management

- Concession marketing and planning

- Retail service management

- Airport commercial operations

Aerodrome Operations

- Airside access and safety management

- Aerodrome surface management

- Lighting/Marking system

- Communication, Navigational aids and Surveillance (CNS) system

- Emergency planning

- Rescue and fire-fighting

- Wildlife inspection management

Airport Security Management

- Airport security design

- Universal security audit program/ National civil aviation security program

- Airport contingency plan

- Airport security facilities and system

Customer Service Management

- Airport customer service standards

- Outsourcing management

- VOC(Voice of Customer) management

- Airport community alignment for customer

centric culture